Online Banking
If you've seen a charge you don't recognize and think it may be fraud, here is a quick way to resolve your concerns:
Review the transaction details on your account such as the merchant's name, phone number and your past activity with that merchant
We recommend reviewing suspicious charges with the merchant first, as they can often quickly clarify or resolve issues that may simply be due to confusing names, forgotten subscriptions, or family purchases. Keep a record of your contact and share any update with the Bank of Commerce Card Services Department.
Please contact us to make us aware of the transactions that are in question
Transactions resulting from a lost, stolen, or compromised card, account takeover or identity theft.
You have not authorized anyone else to use your card
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